Returns and Exchanges
Please contact us prior to returning to ensure the proper items are resent in a timely manner.
Exchanges are accepted for different colors, sizes and styles for 14 days after the date of delivery.
Step 1Please contact us via the form on the site, or by email below icep[at]nerdvanaclothing.com
The Ice Poseidon store reserves the right to refuse exchanges in cases it feels necessary.
Step 2Once given authorization, a return address and RMA# will be issued and you may ship your items.
Items must be returned in their original unwashed condition free from odors, stains, and pet hair. We reserve the right to refuse an exchange if the items show any signs of wear, alterations, misuse or damage. We do not cover the return shipping cost, but exchanges will be shipped out at no additional cost.